Owned product · Property operations platform

From applicant to tenant. Rent and repairs that handle real life.

A guided applicant-to-tenancy journey, an AI repair assistant and flexible rent records for landlords, letting agents and HMO operators. Preview bridging rent, record part payments and keep staff in control of outgoing emails.

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SmartTenant screenshot
Overview

What SmartTenant does.

Run the letting journey, tenancy records and day-to-day repairs in one workspace. SmartTenant gives landlords, letting agents and HMO teams a clear next step, with staff review where a decision matters.

A guided applicant-to-tenant journey

Move from enquiry through Right to Rent, referencing and offer to ready for tenancy. Keep evidence and decisions with the application, record why a stage was skipped, then follow the guided tenancy conversion.

An AI assistant for repairs

The tenant portal helps residents describe a repair and work through useful questions before staff review the maintenance request. The conversation gives the team clearer information to act on.

Rent that handles real life

Changing a tenant's due day? Preview the bridging rent before confirming. Record part payments and move a payment to the right rent month, with arrears and tenant statements kept alongside the ledger.

Staff stay in control of emails

Review and approve outgoing workflow emails before sending them. Keep the wording and recipient visible at the point your team makes the decision.

Built for letting agents too

Manage client landlords, fee rules, rent statements and remittance, with read-only accountant access. Keep whole-property and HMO room-level tenancies in the same workspace.

Connected collection and accounting

Connect your own GoCardless account for Direct Debit rent collection and use the official Xero integration for accounting workflows. Collection dates, payment status and staff review remain visible.

Documents with a record behind them

Keep tenancy documents and compliance evidence against the property and tenant. E-signing carries an auditable signature record, while staff retain the evidence behind their checks.

Try the different sides of a tenancy

Switch roles in the demo to explore the staff workspace and tenant experience. See how an application, a repair and a rent record fit together before discussing onboarding.

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